Returns & Refund Policy

At GreenGlow Organics, we are committed to providing high-quality natural wellness products. Your satisfaction is our priority, and we strive to ensure a smooth shopping experience. If you are not completely satisfied with your purchase, please review our return policy below.


Returns

We accept returns within 7 days of purchase. If 7 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

To be eligible for a return:

  • The item must be unused, unopened, and in its original packaging

  • Proof of purchase is required

To initiate a return, please contact our support team at
📞 0328-0693989
📧 green.glow.organics.1@gmail.com


Non-Returnable Items

We do not accept returns for:

  • Opened or used products

  • Items not in original condition or packaging

  • Products damaged due to improper use or storage

  • Clearance or sale items


Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, refunds will be processed within 5–7 business days to your original method of payment.

If you haven’t received your refund:

  1. Please check your bank account

  2. Contact your bank or payment provider, as processing times may vary


Exchanges

We only replace items if they are damaged or defective upon arrival.
If you receive a faulty product, please contact us within 48 hours of delivery and share clear photos of the issue.


Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error (wrong or damaged item).

  • We recommend using a traceable shipping service to ensure safe delivery.


For any return-related queries, feel free to contact us at
📞 0328-0693989
📧  green.glow.organics.1@gmail.com

Thank you for choosing GreenGlow Organics. We truly appreciate your trust in our natural wellness solutions 🌿